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Frequently Asked Questions

We save firmware update process to dealer network by your VIN to keep your warranty valid. Also the firmwares are dedicated to VIN number to keep all functions and setting same after the update. It is valid only for that VIN. So we need your VIN to prepare firmware for your infotainment system.
No. Firmware updates we provide are official updates and installing them has no effect to your warranty.
We send by DHL express or Standard shipping. Delivery takes 1-7 days for DHL Express, and 7-15 days for standard shipping.
Check Installed SW Train Version to determine your manufacturer: MST2_EU_SE_PQ: Technisat/Preh (MIB2 Std) MST2_EU_SE_ZR: Technisat/Preh (MIB2 Std) MHI2_ER_SEG11: Harman (MIB2 High) To find your Installed SW Train Version, Press and hold menu button. Select "software update".
Check Installed SW Train Version to determine your manufacturer: MST2_EU_VW: Delphi (MIB2 Std) MST2_EU_VW_PQ: Technisat/Preh (MIB2 Std) MST2_EU_VW_ZR: Technisat/Preh (MIB2 Std) MHI2_ER_VWG11: Harman (MIB2 High) MHI2_ER_VWG13: Harman (MIB2.5 High) To find your Installed SW Train Version, Press and hold menu button. Select "software update". You will see a screen below:

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Email: info@vaghub.ke

Location: 330, Diani Road, Kilimani Kenya
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